No matter if it was the boiler or the air conditioner, whenever I called the Heating, Ventilation, and A/C company, I was accustomed to the technician showing up and making all necessary repairs.
I had a heating, ventilation, and air conditioning technician come to my home last month, and I also needed my boiler repaired. She gave the boiler one quick glance before declining to fix it. She recalled our boiler and the time she informed Dad that the boiler wasn’t safe and needed to be replaced. Both then and now, she refused to fix the boiler. My dad was upset with him and told him it was her responsibility to fix the boiler. She turned to face her father and told him that while it was her responsibility to make repairs when possible, she would not make any that might endanger the family’s lives. Dad screamed in rage, “This is not what I expected from an HVAC worker!” The HVAC employee shrugged and told her father she didn’t care what she expected. She would need to call someone who didn’t adore their customers if she wanted the boiler fixed because she didn’t know anyone in the neighborhood who showed that level of disregard for their needs. Dad sat down and spoke with dad after the HVAC and A/C technician had left. She recalled what the HVAC technician had said months prior, and she knew she was correct. She warned dad that the repair might be costly and dangerous. It was time to replace the boiler because it was nearly 20 years old. Dad apologized for her words, said she was ready to order a new boiler, and then he dialed the heating, ventilation, and air conditioning company.